Shipping policy

Thank you for shopping with ZYONO.

We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing Time
All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time
Estimated delivery time:
* Metro Cities: 3–5 business days
* Other Locations: 4–7 business days

Delivery times may vary depending on location, courier availability, weather conditions, or public holidays.

3. Shipping Charges
Shipping charges may vary depending on offers and delivery location.

Free shipping may be available on selected orders or promotional offers.

4. Order Tracking
Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or Email.

5. Cash on Delivery (COD)
Cash on Delivery is available on selected pincodes.

Additional COD charges may apply.

6. Delayed Deliveries
In rare situations, delivery may take longer than expected due to:
* Courier delays
* Weather conditions
* High order volume
* Unforeseen circumstances

We appreciate your patience in such cases.

7. Incorrect Address
Please ensure that your shipping address and contact number are correct.

ZYONO will not be responsible for delivery issues caused by incorrect customer details.

8. Failed Delivery Attempts
If the customer is unavailable after multiple delivery attempts, the order may be marked as RTO (Return to Origin).

9. Damaged Package
If the package appears damaged at delivery, please record an unboxing video and contact us immediately.

10. Contact Us
For shipping-related support:
support@zyono.in

Thank you for choosing ZYONO.